What action is required if a patient record at Org A is incorrectly linked to a patient at Org B?

What action is required if a patient record at Org A is incorrectly linked to a patient at Org B?

• A. Org A needs to create a new patient record
• B. Both Org A and Org B need to communicate to break the link
• C. Only Org A needs to update the patient information
• D. Org B can resolve the issue independently

Answer: (B)

When a patient record at Org A is incorrectly linked to a patient at Org B, it is important to break that link to maintain accurate patient records and ensure proper care. The correct action is for both Org A and Org B to communicate and coordinate efforts to resolve the issue. This collaboration is necessary because the records are interlinked between the two organizations, and simply one organization acting alone may not fully address the problem or restore the integrity of the records.

This process typically involves both organizations reviewing the linked records and confirming the identities involved to ensure that each patient’s information is accurately represented and not confused with another patient’s data. Effective communication is essential in this scenario to adhere to data governance policies and prevent future errors in patient identification.